Shipping policy

Processing & Dispatch

We carefully pack and dispatch all Barrow Boss orders from our Queensland warehouse every Monday, Wednesday and Friday (excluding public holidays).

Once your order has been dispatched, you'll receive a confirmation email with your tracking information.

Shipping Methods & Delivery Times

We use a network of trusted Australian courier partners to deliver your Barrow Boss safely and efficiently.

Estimated delivery times after dispatch are:

South East Queensland: 1–3 business days

Metro areas: 2–5 business days

Regional areas: 3–7 business days

Remote locations: Delivery times may vary depending on your location.

Please note that delivery time estimates commence once your order has been dispatched.

Shipping Costs

We offer $24.95 standard shipping to most metro and regional areas across Australia.

Due to the size of the Barrow Boss attachment and varying freight costs, additional shipping charges may apply to some remote or hard to service locations.

If your delivery address falls within one of these areas, we'll contact you before dispatch to discuss the available shipping options. If you choose not to proceed, we'll provide a full refund.

Order Tracking

Once your order has been dispatched, you'll receive an email containing your tracking details so you can follow your shipment from dispatch through to delivery.

Delivery Information

Please ensure your delivery address is correct when placing your order. We cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

If no one is available to receive your order, the courier may leave the parcel in a safe location, take it to a nearby collection point, leave a calling card, or arrange re-delivery in accordance with their delivery policy.

Any delivery instructions provided at checkout are forwarded to the courier as a request only and cannot be guaranteed. The final decision to leave a parcel unattended is made by the delivery driver based on the safety and accessibility of the delivery location.

If your order is delayed or you have any concerns about your delivery, please contact us at support@barrowboss.com.au,. and we'll be happy to help.